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Staff are incredibly rude and unwelcoming with no manners or understanding of how to speak to people like normal human beings. I Went to get a piercing and the spanish lady who claimed to be the piercer was very cold and rude, which should of been a warning sign to leave right then. I then misheard the piercer stating the price was £20 each for lobe piercings (£40 all together, which is double the price anywhere else, and pretty ridiculous) and when i politely asked whether the price on the card machine was correct. She responded with a rude and aggressive "just put the card in and pay it" with no actual response to my confusion. I told her i had misunderstood and thought it was £20 for both in which she became even more aggressive, claiming that i had understood and agreed to it earlier (which i had not and would not have agreed to getting a piercing done there if this was the case). At this point she was very heated and aggressive, in which i responded that I would not be getting anything done there as she was being incredibly rude which was followed by her shouting comments as i left. Did she honestly think that i would allow or trust her to come near me with a sharp object after her foul behaviour? Disgusting and unacceptable service for that type of work. Overall an unwelcoming and, arrogant environment. The Owner should be really concerned about the characters that they have hired. Would definitely not recommend to anyone.