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Went for a simple piercing change in my tragus, the guy at the front pointed me towards a Spanish lady at the back who wasn’t overly welcoming. We went downstairs to the changing area and she proceeded to push the stud through even with my piercing resisting and the stud not going in easily. I told her to stop a couple of times as it was painful, and said it clearly wasn’t a good idea to force it. She’s didn’t listen until I said it for the fourth/fifth time and once she stopped my tragus bled quite profusely. I was visibly upset and told her she should have stopped when I asked. My ear hasn’t fully recovered yet, needless to say I was extremely shocked at this kind of service from what comes across as a professional, trained facility. Will not be recommending.

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